In British Columbia:
 
Vancouver:
(604) 684-0086
 Toll Free:
(800) 667-0310
 Fax:
(604) 684-9286
 Address:
800 - 1185 West Georgia Street, Vancouver, British Columbia V6E 4E6
 
Victoria:
(250) 414-7272
 Toll Free:
(800) 661-7410
 Fax:
(250) 414-7270
 Address:
302 - 4400 Chatterton Way, Victoria, British Columbia V8X 5J2
 
Richmond:
(604) 270-2802
 Toll Free:
(888) 227-2802
 Fax:
(604) 270-2893
 Address:
210 - 10271 Shellbridge Way, Richmond, British Columbia V6X 2W8
 
Surrey:
(604) 495-9082
 Toll Free:
(877) 888-1222
 Fax:
(604) 589-4926
 Address:
403 - 15225 104th Avenue, Surrey, British Columbia V3R 6Y8
 
In Alberta/Saskatchewan:
 
Calgary:
(403) 262-4466
 Toll Free:
(800) 661-9228
 Fax:
(866) 790-0517
 Address:
430 - 7220 Fisher Street S.E., Calgary, Alberta T2H 2H8
 
Edmonton:
(780) 484-6383
 Toll Free:
(888) 311-0755
 Fax:
(780) 484-6313
 Address:
15604 - 116 Avenue Edmonton, Alberta T5M 3S5
 
In Manitoba:
 
Winnipeg:
(204) 253-5099
 Toll Free:
(866) 329-0011
 Fax:
(204) 956-2262
 Address:
1410 - 363 Broadway Avenue, Winnipeg, Manitoba R3C 3N9
 
In Ontario:
 
Woodbridge:
(905) 264-1634
 Toll Free:
(800) 561-2405
 Fax:
(905) 264-5463
 Address:
1001 - 3700 Steeles Avenue West, Woodbridge, Ontario L4L 8M9
 
London:
(519) 641-3400
 Toll Free:
(800) 661-3400
 Fax:
(519) 641-3334
 Address:
112 - 1069 Wellington Road, London, Ontario N6E 2H6
 
Markham:
(416) 490-0003
 Fax:
(416) 490-0777
 Address:
309 - 7100 Woodbine Avenue, Markham, Ontario L3R 5J2
 
Windsor:
(519) 967-7900
 Toll Free:
(844) 967-7900
 Fax:
(866) 936-4117
 Address:
101 - 3063 Walker Road, Windsor, Ontario N8W 3R4
 
Ottawa:
(613) 228-2244
 Toll Free:
(877) 721-2445
 Fax:
(613) 691-1493
 Address:
201 - 190 Colonnade Road South, Nepean, Ontario K2E 7J5
 
In Quebec:
 
Montreal:
(514) 374-3848
 Toll Free:
(800) 361-4052
 Fax:
(866) 382-9151
 Address:
8500 Boulevard Decarie Suite 695, Mont-Royal, Quebec H4P 2N2
  
In Atlantic Canada:
 
Halifax:
(902) 431-3076
 Toll Free:
(866) 431-3076
 Fax:
(902) 446-3273
 Address:
450 - 11 Akerley Boulevard, Dartmouth, Nova Scotia B3B 1V7
 
Charlottetown:
(902) 629-8040
 Toll Free:
(844) 629-8040
 Fax:
(902) 629-8041
 Address:
129 Water Street, Charlottetown, Prince Edward Island C1A 1A8

 

Email Us

Email us at: info@hubfinancial.com

 

 

How to Submit a Compliment or Complaint with HUB:

Clients wishing to submit a compliment or complaint may submit such in writing or e-mail to our Head Office by using the contact information immediately below.

 

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Kim Moffatt
Director, Insurance Compliance
HUB Financial Inc.
3700 Steeles Avenue West
10th Floor
Woodbridge, ON L4L 8M9
kim.moffatt@hubfinancial.com
Julie Yim
Director, Investment Compliance
HUB Capital Inc.
3700 Steeles Avenue West
10th Floor
Woodbridge, ON L4L 8M9
julie.yim@hubfinancial.com

Shelley Moore
Director, Group Solutions
HUB Financial Inc.
3700 Steeles Avenue West
10th Floor
Woodbridge, ON L4L 8M9
shelley.moore@
hubfinancial.com

 

Complaints can also be made to the Chief Compliance Officer or to any Compliance staff member or representative of HUB.  All complaints will be forwarded for timely response. Clients are encouraged to make their complaint in writing or by email where possible. Where clients have difficulty putting their complaint in writing, they should advise us so that assistance can be provided.  For confidentiality reasons, HUB will deal only with the client or another individual who has the client’s express written authorization to act on their behalf.
 

Click here to view our Complaint Policy.