This bulletin outlines best practice recommendations related to the application of Fee-For-Services (FFS) and Front-End (FE) Commission rates by representatives. These practices are intended to ensure consistency, transparency, and compliance with regulatory obligations.


Fee For Services (FFS) Guidelines

  • Maximum FFS Rate: 1.00%
  • Minimum FFS Rate: 0.25% (25 basis points)
  • Deviation from these rates: Any request to charge a FFS rate outside of this range must be submitted in writing to Compliance for review and pre-approval.
  • Clients with existing FFS rates under 0.25% will be grandfathered.

Front-End (FE) Commission Guidelines

  • Recommended Maximum FE Commission: 1.00%
  • Charging more than 1% FE: Representatives are cautioned against charging FE commissions above 1.00% without prior discussion with and approval from their Regional Compliance Officer (RCO).
  • Best Practice: Charging no more than 1% in FE commissions aligns with fairness principles and client-first regulatory expectations.

Important Note on Switch Fees

  • Switch Fees not permitted: Representatives are prohibited from charging FE commissions or any other fees for switches within the same fund company, or on fund transfers between fund companies for existing clients.
  • Pre-approval required: If a representative believes a FE commission is appropriate for a specific transfer or switch, they must review with their RCO and obtain pre-approval before placing the trade.

Summary – Key Expectations

Fee Type

Max Rate

Min Rate

Approval Needed for Exceptions

Fee For Service

1.00%

0.25%

Yes – contact your RCO

Front-End Commission

1.00%

N/A

Yes – contact your RCO

Switch/Transfer Fee

Not generally permitted

N/A

Yes – contact your RCO


Questions?

For any questions regarding these guidelines, or to request an exception, please contact your Regional Compliance Officer.